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At Hicad GeTSM, we expertize in to IT Best Practices training & consulting.Over last few years there has been a constant transformation of traditional IT Departments and companies from being merely a support element to becoming a core, business critical, value driven information service. This transformation is being assisted globally with the use of universally accepted service excellence practices and control frameworks like ITIL, CobiT, GreenIT, CloudIT, Val IT, TOGAF IS020000, IS027000 Prince2 etc.

We at GeTSM help our customers to align their IT services to business objectives and transform their current IT support systems to business value driven agile service engines using these IT best practice frameworks.

Services Offered

Training services

  • ITIL Foundation Training and Certification
  • ITIL Intermediate and Expert Training and Certification
  • CobiT Training and Certification
  • IS020000 training and certification
  • Green IT & cloud IT training and certification
  • Customized business value driven process trainings
  • IT Service Management
    ITIL: Foundation, Intermediate, Expert
  • IT Governance
    COBIT: Foundation, Implementation
  • Quality Improvement
    Six Sigma, Lean, ISO – 20000 / 27000 / 9001:2008

Advisory Services

  • Establishment and monitoring ITSMO for organizations
  • ITIL process assessment and implementation
  • IT Governance assessment and implementation
  • Process gap analysis and improvement projects
  • ISO 20000 Gap Analysis & Implementation

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